The terms and conditions contained in this Tour Participation Agreement govern the relationship between you, the passenger, and us, you agree to be bound by the terms of this Tour Participation Agreement. They outline, among other things, our cancellation policy and certain limitations of liability.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
Reservations & Payments
Reservation: An initial deposit of 30% of tour cost is required to secure your reservation.
Final Payment: A deposit of rest of the payment as per your selected tour is required 21 days prior to commencement of tour or as per agreed at the time of confirmation of the tour.
Making Final Payments
Final payments are due 21 days prior to trip, depending upon the program. See the Deposit, Final Payment, and Cancellation Fees schedule included in this Tour Participation Agreement for payment due dates for specific programs. Reservations may be put on a waitlist or canceled by Maya Travels if payment is not received by the final payment due date. Should this occur, cancellation charges will apply. All prices are stated in Euro, per person, and based on double occupancy (twin sharing), unless otherwise noted.
The tour price includes Arrival / Departure, Air Condition Luxury vehicle, Domestic Flight Tickets, Train Tickets – AC Sleeper Class (if applicable), Hotel Charges with CPAI Plan, government taxes, Camel Safari in Thar Desert (if applicable), Boating at Varanasi in River Ganges (if applicable).
Prices do not include charges for laundry service, telephone and Internet usage, wines, liquors, mineral waters, travel insurance, international flight tickets, India visa fees, tips, monument tickets, movie/video camera fee at monuments, miscellaneous expenses, souvenirs or any other expenses which is not specified.
Other fees may be imposed by airlines which are the passenger’s responsibility.
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Deposit – Final Payment |
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| Deposit | 30% of the tour cost. |
| Final Payment | 21 days prior to commencement of tour |
Making Changes
Maya Travels understands if you need to change your plan. Most programs allow travel deviations that affect destination, departure date, program extensions, and the like. Note that tour plan can be changed; provided that requests are made in writing 21 days prior to the commencement of tour. Deviations are subject to a €50.00 per-person non-refundable processing fees and all cancellation charges of train tickets, flight tickets and hotels shall also be included in Deviation Charges. No deviations can be made or processed within 21 days of commencement of tour.
Protect Your Investment
You can feel confident that with the Maya Travels’ tours, the full value of your investment is protected. We want to give you peace of mind!
Cancellations and Refunds
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Cancellation Fees |
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| Cancellation before 30+ days | 10% of total tour cost |
| Cancellation before 20-22 days | 25% of total tour cost |
| Cancellation before 21-16 days | 60% of total tour cost |
| Cancellation before 15-0 days | 100% of total tour cost |
Cancellations are based on per person bases. Please note, however, that reservations made after the final payment date are immediately subject to cancellation charges.
If you need to cancel your reservation, please send us a mail at booking@gleetrip.com and contact your Maya Travels specialist. To receive any refund, if applicable, that may be due will be processed within 35 days after our receipt of your written notice of cancellation.
Traveler substitutions are considered reservation cancellations and are subject to cancellation fees. Please note that we do not make any refunds for any unused portion of your trip.
Responsibilities & Liability
The responsibility of Maya Travels, its affiliated companies, officers/directors, employees, sponsoring organisations, and agents is strictly limited. As a tour operator and agency, Maya Travels organises, promotes and sells tour programs consisting of certain travel services, including sightseeing excursions, and hotel accommodations, that Maya Travels purchases or reserves from various suppliers (collectively, “Suppliers”). Maya Travels does not own or operate any of these Suppliers. The Suppliers providing travel services for Maya Travels tour programs are independent contractors, and are not agents or employees of Maya Travels. As such, Maya Travels is not responsible for direct, indirect, consequential, or incidental damage, injury, loss, accident, delay, or irregularity of any kind occasioned by reason of any act or omission beyond its control, including, without limitation, any negligent or willful act or failure to act of, or breach of contract by, any Supplier or any other third party. Some tours include visits to shops and merchants. Maya Travels is not responsible for any purchases you make during your trip, whether or not that merchant is part of the scheduled itinerary. By utilizing the travel services of the Suppliers, you agree that you will look only to such Suppliers in respect of any accident, injury, property damage, or personal loss to you or to those traveling with you, and that neither Maya Travels nor any representative of Maya Travels shall be liable.
Without limiting the foregoing, Maya Travels is not responsible for any losses or expenses due to delays or changes in schedules, overbooking or downgrading of accommodations, defaults by any third parties, including Suppliers, mechanical or other failure of trains or other means of transportation, or the failure of any transportation mechanism to arrive or depart on time. Maya Travels is not responsible for acts of God or force major events, sanitation problems, lack of medical care, sickness, weather conditions, strikes and other labor activities, acts of terrorism, acts of war (declared or undeclared), quarantines, embargoes, blockades, criminal activities or any other act or event beyond the direct control of Maya Travels.
Maya Travels assumes no financial responsibility for any cancellations or delays resulting from invalid passports, visas, or other travel document requirements, or for ticket or other travel documents that do not reflect your name exactly as it appears on your passport. Maya Travels reserves the right to change the itinerary of the tour without prior notice. If the tour is canceled by Maya Travels for any reason, Maya Travels shall have no liability beyond the prompt refund of all tour participants’ payments received by it.
Thanks & Regards
Team MayaTravels.in
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information.
Your personal information will be used only to process bookings, invoice services and to deal with your enquiries. Under the Data Protection Act, you have the right of access to any information Maya Travels Tours may hold about you.
Your personal information will not be passed or sold to any third party for any purpose including mail shots. Our site uses an enquiry form for customers to request information, products, and services. We collect visitor’s contact information (like their name, email address etc.) to send information to our customers and to get in touch with them when necessary.
The following outlines our privacy policy.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
- We will only retain personal information as long as necessary for the fulfillment of those purposes.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
- We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Data Protection Statement
For the purposes of the Data Protection Act (I T Act 2000), we are a data controller. In order to process your booking, we need to collect certain personal details from you. These details will include, where applicable, the names and addresses of party members, credit/ debit card or other payment details and special requirements such as those relating to any disability or medical condition which may affect the chosen holiday arrangements and any dietary restrictions which may disclose your religious beliefs. If we need any other personal details, we will tell you before we obtain them from you.
Please be assured that we have measures in place to protect the personal booking information held by us. This information will be passed on to the relevant suppliers of your travel arrangements. If we need to give your details to anyone other than those listed above we will do so only with your consent.
If you do not want us to do any or all of these things, please let us know as soon as possible. We are entitled to assume you do not object to our doing any of the things mentioned in this statement unless you tell us otherwise in writing.
You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. We promise to respond to your request as soon as possible. In certain limited circumstances we are entitled to refuse.
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Cancellation Fees |
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| Cancellation before 30+ days | 10% of total tour cost |
| Cancellation before 20-22 days | 25% of total tour cost |
| Cancellation before 21-16 days | 60% of total tour cost |
| Cancellation before 15-0 days | 100% of total tour cost |
Cancellations are based on per person bases. Please note, however, that reservations made after the final payment date are immediately subject to cancellation charges.
If you need to cancel your reservation, please send us a mail at booking@mayatravels.in and contact your Travel specialist. To receive any refund, if applicable, that may be due will be processed within 35 days after our receipt of your written notice of cancellation.
Traveler substitutions are considered reservation cancellations and are subject to cancellation fees. Please note that we do not make any refunds for any unused portion of your trip.
All material on this website is copyright of MayaTravels.in
Acceptable use of the website is to get information about the services and packages offered by mayatravels.in
Coming soon….
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Cancellation Fees |
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| Cancellation before 30+ days | 10% of total tour cost |
| Cancellation before 20-22 days | 25% of total tour cost |
| Cancellation before 21-16 days | 60% of total tour cost |
| Cancellation before 15-0 days | 100% of total tour cost |
Cancellations are based on per person bases. Please note, however, that reservations made after the final payment date are immediately subject to cancellation charges.
If you need to cancel your reservation, please send us a mail at booking@mayatravels.in and contact your Travel specialist. To receive any refund, if applicable, that may be due will be processed within 35 days after our receipt of your written notice of cancellation.
Traveler substitutions are considered reservation cancellations and are subject to cancellation fees. Please note that we do not make any refunds for any unused portion of your trip.